Subtle conflict can be nebulous and hard to define, but it erodes stability just as regular, in-your-face conflict does. This type of conflict can be expressed through negativity (either your own or an employee’s), or in negative situations that bring you down. If you observe colleagues in what appears to be a ‘pity party' trying to bring everyone around them down – don't participate. Rather, try to help them to see their concerns as opportunities, not problems.
While it’s easy to say that you need to maintain a positive outlook, in reality it is much more difficult to accomplish. First, you must be wholly committed to being positive. Once you embrace this concept, it gets a lot easier to release negativity. Let your employees know that your workplace is a “negativity-free zone” -with zero tolerance!
Remember, negativity breeds negativity; but the same holds true for positivity. Try to break the cycle of negativity in your workplace and you’ll see your employees performing better and maintaining a better outlook. This, in turn, will help increase productivity and workforce retention rates. The outcome will also be reflected in more satisfied customers who will do repeat business with you and refer you to their network!