The manner in which leaders communicate with their followers determines work performance. Employees look to their supervisors at all levels for clear direction, consistency, and encouragement to move toward a common goal. Strong leaders who communicate well are rewarded with loyal and relentless followers and a productive organization.
The inability of a supervisor to communicate effectively with subordinates can result in employee confusion. The outcome can be a stressful work environment that adversely impacts productivity and employee retention. Resulting employee behavior often reveals itself in resistance to change and resentment toward organizational leaders. As such, it is a supervisor's responsibility to communicate with each subordinate clearly and effectively.