Business Strategies Blog

Category: Blog

Do You Know What Your Customers Need?

Much of Michael Dell’s early success for Dell Computers stemmed from his vision that focused on knowing what his customers needed. The most successful organizations are those lead by customer-orientated leaders. Far too many people in leadership positions falsely believe they know what their customers, and potential future customers, need. Often one relies on prior experience that may provide a knowledge base that is no longer current, thus making

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