Build your full potential

Meet Dr. Rich

Get to know Dr. Rich, your organizational keynote speaker who is customer driven and has helped thousands of people with over 20 years of experience.

Organizational Keynote Speaker

About Dr. Rich

Dr. Rich is a mentor for executives, faculty, and students around the world in a variety of professional leadership and management settings. 

He is a customer driven, quality focused, innovative and engaging international public speaker, educator, business consultant, mentor and author with over 20 years of expertise.

Early Career

Dr. Rich, originally from Chicago, Illinois, began his career in the U. S. Navy where over the course of 23 years he went from the lowest enlisted ranking to commissioning officer to a career in the Advanced Electronics Field of Cryptology serving national security objectives. While in the Navy, Dr. Rich earned his degrees and a Ph.D. in Applied Management and Decision Sciences by going to school one course at a time for 15 years.

After honorably retiring from the Navy, Dr. Rich began a career as a part-time faculty member and program chair. He was appointed to Associate Dean and within three years, a Dean at the University of Phoenix in the School of Advanced Sciences. Dr. Rich credits “incremental gains”- climbing the ladder of success one step at a time for his professional and personal achievements.

Organization Keynote Speaker

After a successful run in a senior management position at the University of Phoenix, Dr. Rich decided he wanted to add entrepreneur to his extensive resume. He started Organizational Troubleshooter, LLC. with the focus on helping people and organizations achieve their full potential.

Dr. Rich’s incremental gains philosophy is now instilled in his Executive Mentoring Model and combined with his $uccess $corecard Tracking System, provide the vehicle for him and his clients to establish goals, set objectives, initiatives, and benchmarks for goal attainment.

His organizational skills have been sought out by well-known clients like Delta Airlines, the NCAA, small and medium sized business owners seeking to gain a competitive advantage.

A unique, purposeful and intentional relationship is established with Dr. Rich to assess, prescribe and assist you in achieving your goals. Self-sustaining processes and continuous improvements are also designed into his approach.

Continuous Performance Improvement Model

Several of the most requested services for educational consulting have been with: Management and leadership for schools that have been designated as Failing to Meet Academic Standards. College and University Programmatic Alignment, Curriculum Design, and Development. Baldrige in Education Assessments and Alignment. Academic Quality Improvement Programs. Organizational Troubleshooting -Senior Leadership Mentoring. Learning Assessment Tools (rubrics and testing).

Through a prescription of quality services at an affordable investment, Dr. Rich’s mission is to mentor you and your organization to realize and achieve your full potential.

The process of organizational and personal improvement can often be daunting. Within any change initiative, one must first address the opportunities for improvement within their organization and self. Identifying these opportunities can cause apprehension and manifest negative behaviors, such as denial, apathy and even emotional paralysis.

To dispel this lack of balance and to gain the requisite knowledge for positive and effective change, leaders and organizations often require a mentoring relationship with another. This external, objective perspective helps guide both accept the difficult information gleaned in self-analysis and use that information to achieve levels of success beyond their greatest expectations.

Dr. Rich is a troubleshooter. His practical experience in a variety of profit, non-profit, public, private and governmental agencies, coupled with his theoretical insight, allows for a unique background to facilitate your personal or organizational needs — to not only identify problems but to also identify a future end state leading to higher levels of measurable success.

coaching hours
0 +
happy clients
success stories
work with me


Business Leadership Workshops

Through our workshops you will have an opportunity to learn from others going through the process.

Customer Testimonials

What people say?

Dr. Rich was THE BEST facilitator so far in this entire program. His feedback was personal (not cookie cutter), it was timely and he pushed for improvement week-to-week. He was also more engaged in the class than any other professor to date. He was awesome…
Dr. Schuttler provided quality feedback in a timely manner that directs me to produce more scholarly work. His experience and ability allowed me to understand and fulfill expectations. The best instructor thus far.
Dr. Schuttler was great! The questions and classroom conversations were varied, intelligent, and allowed us to think from our own perspectives and life experience which rarely–if ever–has happened.
error: Content is protected !!

Book a free session

complimentary download

Leadership Self-Assessment

Take your complimentary Leadership Self-Assessment today and learn where your style fits within the Three Triads.